Articles

Get industry insights from the retail experts.

Employee Training

We asked an AGS-Certified Sales Associate how to build a top-tier sales team | Featuring La Maison d'Or

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Clienteling

Why social listening belongs on your clienteling to-do list

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Client Management

The jeweler’s guide to building custom wish lists

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Clienteling

How clienteling sets brands apart from the rest | Featuring Deutsch Boutique

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Retail Trends

Adaptive retail: The future of clienteling for jewelry and luxury stores

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Client Management

The power of data in personalizing your customer communications

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Technology

How to make gamification work in retail

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Consumer Behavior

What your customers want (but won’t tell you)—five ways to stay in the know

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Text Messaging

How a simple text turned into a $20,000 sale | Featuring Gold & Diamond Source

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Clienteling

How successful follow-up drives repeat business every time | Featuring Tillis Jewelry

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Technology

Why AI-assisted selling is the future of retailing

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Clienteling

Overcoming staff challenges when implementing a clienteling strategy

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