Articles

Get industry insights from the retail experts.

Marketing

George Thompson Diamond Company’s approach to meaningful marketing

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Clienteling

Want to succeed at clienteling? Focus on these three essentials

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Employee Training

Are suits and ties dead? What jewelry store dress codes say in 2025

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Jewelry

Inside the pre-owned watch boom with Elizabeth Oliver of Oliver Smith Jeweler

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Jewelry

The dos and don'ts of selling to the female self-purchaser

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Jewelry

Color is having its moment: Michael Richards on the rise of colored gemstones

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Jewelry

Jewelry sales jumped 10% in May—here are four reasons it's outshining other luxury categories

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Jewelry

Why couples don't come back for the wedding bands—and how you can change that

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Clienteling

How to win over milestone jewelry buyers with smart clienteling

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Customer Experience

How Betz Jewelers creates generational loyalty by earning trust across decades

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Client Management

Five telling things you can learn from a client’s purchase history

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Jewelry

At Niche of Time Jewelry, every design—and every client—is one-of-a-kind

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