How AI is generating more sales for jewelers

There’s lots of hype for AI in today’s competitive jewelry retail environment. Leveraged correctly, AI technology can revolutionize the way you connect with your customers, streamline operations, and ultimately boost sales.

Clientbook’s AI Insights makes leveraging AI easy, by providing jewelers like you with easy-to-action to-do tasks that prompts your sales associates to make personalized recommendations, increase client engagement, and create timely and personalized connections with customers to bring them back into your jewelry store. The tool has generated over $1M in incremental revenue for the first 130 stores who started using this new tech earlier this year.

Sylia Yi from CD Peacock was one of the first jewelers to implement Clientbook’s AI Insights, and the impact was immediate. Within the first three weeks, her team saw a 4x increase in client engagement, a testament to how well the tool helps associates connect with clients on a more personalized level.

“I’m so excited about this tool—it allows our sales associates to make more, sell more, and build a bigger book of business,” says Sylia.

Since adopting AI Insights in April, CD Peacock has closed 52 additional sales directly attributed to Clientbook’s AI capability, totaling nearly $400,000 in sales, further underscoring its role in enhancing ROI by focusing on the unique needs and preferences of their customers.

What is AI Insights? 

Clientbook is the digital sales assistant app that helps jewelers make more money. AI Insights is a built-in feature that leverages artificial intelligence to analyze your customer data, purchase history, and engagement patterns to identity the right time to reach out and get them back in your store.. By using AI to identify key client interests and sales opportunities, it enables jewelers to personalize outreach. This helps your jewelry store associates tailor their approach and present clients with products they are most likely to purchase, building deeper relationships and generating more frequent sales.

Clientbook’s AI Insights automates data analysis and delivers recommendations that integrate seamlessly with your sales associate’s workflow. When Clientbook identifies a reason to reach out, it automatically flags the opportunity, drafts a recommended text message specific to the customer, and empowers your sales associates to quickly customize the message then send via SMS/text.

Here’s a quick look at just a few of the things AI Insights has to offer jewelers: 

• Effortless data management: Clientbook will comb through all of your store, product, and client data so you don’t have to.
• Perfect timing, every time: Get daily updates delivered to your Clientbook app with timely and relevant tasks for your sales associates to complete each day.
• Focuses on highest priority: After exploring all your data, Clientbook only serves up the most valuable opportunities so you can put your money where it matters.
• AI suggests, you control: The power to take an action is always in your sales associates hands - and allows them to accelerate personal connections, not replace them. Automation does the hard work, and your team decides the final messaging and when to press send. 

Success stories from early adopters

Many jewelers have already begun to see the transformative effects of AI Insights on their business. With tools that allow for personalized outreach and data-driven recommendations, jewelers can connect with clients in more meaningful ways. 

Two early adopters, CD Peacock and Five Star Jewelers, have experienced firsthand the benefits of using Clientbook’s AI Insights. You’ve already heard CD Peacock’s story. Here’s how Five Star Jewelers leveraged Clientbook’s technology to increase engagement and close more sales:

Five Star Jewelers: 5x client engagement and sales growth

Jacqueline Diaz of Five Star Jewelers is another early adopter who has seen dramatic results. Through Clientbook’s AI Insights, Jacqueline’s team has achieved a 5x increase in client engagement and closed 82 sales due to the tool’s targeted recommendations. This has resulted in over $50,000 since Five Star Jewelers began using the tool back in April.

Jacqueline shares how AI Insights has transformed their approach: 

“Clientbook gives our sales team an avenue to make their job easier in getting customers back in the store. I love that it monitors clients’ purchasing history and tells us when they’re likely to come in again. Because there’s no way a sales associate would know that on their own.”

Quantifiable results of AI Insights

The numbers speak for themselves in terms of how Clientbook’s AI Insights is driving revenue and enhancing engagement across jewelry retailers. Here are some statistics that showcase its impact:

• Sales attributed to AI Insights: $1,067,960+
• Number of sales attributed to AI Insights: 379+
• Total number of AI Insights completed: 19,166+

With over a million dollars in revenue generated, AI Insights is clearly a powerful tool for client management, sales growth, and long-term relationship building in jewelry retail.

Why AI Insights is a game changer for jewelers

AI Insights isn’t just a tool, but a transformative approach to customer engagement in the jewelry industry. By combining AI-driven recommendations with personal touches from skilled sales associates, it allows jewelry stores to provide an elevated experience that clients appreciate and remember. Here’s how it benefits jewelers:

1. Boosts client engagement: By analyzing data patterns, AI Insights helps associates understand and predict customer preferences, ensuring they reach out at the right time with the right message.
2. Increases sales opportunities: With tailored product recommendations, associates can confidently recommend items that clients are likely to buy, leading to more frequent and larger sales.
3. Builds long-term client relationships: By fostering regular, personalized client interactions, AI Insights helps jewelers create stronger, lasting relationships that lead to repeat business and referrals.

Conclusion: Join the AI revolution with Clientbook’s AI Insights

Clientbook’s AI Insights is helping hundreds of jewelers like CD Peacock and Five Star Jewelers not only drive significant revenue but also reshape the client experience in ways that create long-term value. By adopting Clientbook’s AI-driven approach, jewelers can ensure they are meeting their clients’ needs, elevating their brand, and standing out in a competitive market. Ready to see AI Insights in action? Click here to get a free tour of how Clientbook can transform your sales team into clienteling rockstars—no strings attached.