Clientbook · Customer Experience

How to avoid marketing fatigue this holiday season | Featuring Liz Saba with Presley & Co.

Clientbook Blog

Dec 11, 2024

Gabrielle Smith

How to avoid marketing fatigue this holiday season | Featuring Liz Saba with Presley & Co.

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Gabrielle Smith

Customers are less loyal than they've ever been... here's why

Clientbook Blog

Nov 22, 2024

Josh Wolfe

Customers are less loyal than they've ever been... here's why

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Josh Wolfe

Window shoppers aren’t a loss: here’s how to convert them into customers

Clientbook Blog

Oct 23, 2024

Max Young

Window shoppers aren’t a loss: here’s how to convert them into customers

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Max Young

Seven tips to improve your customer communication

Clientbook Blog

Oct 7, 2024

Josh Wolfe

Seven tips to improve your customer communication

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Josh Wolfe

Why luxury retailers need an after-sales service strategy

Clientbook Blog

Oct 4, 2024

Max Young

Why luxury retailers need an after-sales service strategy

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Max Young

Why having customer trust is critical for jewelry stores

Clientbook Blog

Aug 13, 2024

Josh Wolfe

Why having customer trust is critical for jewelry stores

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Josh Wolfe

What it takes to build, improve, and retain a solid brand reputation

Clientbook Blog

Aug 1, 2024

Hayley Sonntag

What it takes to build, improve, and retain a solid brand reputation

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Hayley Sonntag

How to make the most of a ring cleaning visit

Clientbook Blog

Jul 24, 2024

Ryan Blumenthal

How to make the most of a ring cleaning visit

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Ryan Blumenthal

10 ways to decrease retail returns at your store

Clientbook Blog

Jul 18, 2024

Max Young

10 ways to decrease retail returns at your store

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Max Young

The art of the upsell

Clientbook Blog

Jul 2, 2024

Josh Wolfe

The art of the upsell

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Josh Wolfe

What is a "phygital" customer experience?

Clientbook Blog

Jun 17, 2024

Todd Ericksen

What is a "phygital" customer experience?

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Todd Ericksen

Eight ways to master your customer follow-up

Clientbook Blog

Jun 3, 2024

Josh Wolfe

Eight ways to master your customer follow-up

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Josh Wolfe

Questions to ask for better customer feedback

Clientbook Blog

Mar 21, 2024

Josh Wolfe

Questions to ask for better customer feedback

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Josh Wolfe

What is relationship marketing and why should retailers be doing it?

Clientbook Blog

Sep 21, 2023

Hayley Sonntag

What is relationship marketing and why should retailers be doing it?

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Hayley Sonntag

The four types of consumer spending habits

Clientbook Blog

Mar 21, 2024

Gabrielle Smith

The four types of consumer spending habits

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Gabrielle Smith

Digital customer engagement: What it is and why it matters

Clientbook Blog

Sep 7, 2023

Todd Ericksen

Digital customer engagement: What it is and why it matters

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Todd Ericksen

What is customer relationship management?

Clientbook Blog

Aug 17, 2023

Josh Wolfe

What is customer relationship management?

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Josh Wolfe

Why retail sales associates need relationship building skills

Clientbook Blog

Aug 10, 2023

Josh Wolfe

Why retail sales associates need relationship building skills

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Josh Wolfe

Are customer loyalty programs worth it?

Clientbook Blog

Jul 13, 2023

Josh Wolfe

Are customer loyalty programs worth it?

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Josh Wolfe

Seven components of a good retail experience

Clientbook Blog

Jul 6, 2023

Max Young

Seven components of a good retail experience

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Max Young

The importance of emotional intelligence in customer service

Clientbook Blog

Jun 7, 2023

Hayley Sonntag

The importance of emotional intelligence in customer service

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Hayley Sonntag

Three reasons why experiential retail matters

Clientbook Blog

Jun 6, 2023

Gabrielle Smith

Three reasons why experiential retail matters

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Gabrielle Smith

Top retail customer pain points and how to solve them

Clientbook Blog

May 23, 2023

Max Young

Top retail customer pain points and how to solve them

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Max Young

What is a customer journey map?

Clientbook Blog

Apr 6, 2023

Hayley Sonntag

What is a customer journey map?

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Hayley Sonntag

Customer service vs. clienteling: What's the difference?

Clientbook Blog

Mar 30, 2023

Max Young

Customer service vs. clienteling: What's the difference?

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Max Young

Why your retail brand should be client-centric

Clientbook Blog

Mar 16, 2023

Josh Wolfe

Why your retail brand should be client-centric

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Josh Wolfe

Retail Q&A with Retail Ryan - The Customer Experience

Clientbook Blog

Brandon Wright

Retail Q&A with Retail Ryan - The Customer Experience

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Brandon Wright

How to unlock your customers' buying motivations

Clientbook Blog

Jan 26, 2023

Gabrielle Smith

How to unlock your customers' buying motivations

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Gabrielle Smith

The best way to enhance the in-store customer experience: Five easy tips

Clientbook Blog

Jan 24, 2023

Josh Wolfe

The best way to enhance the in-store customer experience: Five easy tips

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Josh Wolfe

The psychology of the consumer buying experience

Clientbook Blog

Hayley Sonntag

The psychology of the consumer buying experience

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Hayley Sonntag

Five ways to earn repeat customers to your jewelry store | Featuring Dominion Jewelers

Clientbook Blog

Dec 17, 2024

Josh Wolfe

Five ways to earn repeat customers to your jewelry store | Featuring Dominion Jewelers

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Josh Wolfe

Customer Experience

How to avoid marketing fatigue this holiday season | Featuring Liz Saba with Presley & Co.

How to avoid marketing fatigue this holiday season | Featuring Liz Saba with Presley & Co.

Customers are less loyal than they've ever been... here's why

Customers are less loyal than they've ever been... here's why

Window shoppers aren’t a loss: here’s how to convert them into customers

Window shoppers aren’t a loss: here’s how to convert them into customers

Seven tips to improve your customer communication

Seven tips to improve your customer communication

Why luxury retailers need an after-sales service strategy

Why luxury retailers need an after-sales service strategy

Why having customer trust is critical for jewelry stores

Why having customer trust is critical for jewelry stores

What it takes to build, improve, and retain a solid brand reputation

What it takes to build, improve, and retain a solid brand reputation

How to make the most of a ring cleaning visit

How to make the most of a ring cleaning visit

10 ways to decrease retail returns at your store

10 ways to decrease retail returns at your store

The art of the upsell

The art of the upsell

What is a "phygital" customer experience?

What is a "phygital" customer experience?

Eight ways to master your customer follow-up

Eight ways to master your customer follow-up

Questions to ask for better customer feedback

Questions to ask for better customer feedback

What is relationship marketing and why should retailers be doing it?

What is relationship marketing and why should retailers be doing it?

The four types of consumer spending habits

The four types of consumer spending habits

Digital customer engagement: What it is and why it matters

Digital customer engagement: What it is and why it matters

What is customer relationship management?

What is customer relationship management?

Why retail sales associates need relationship building skills

Why retail sales associates need relationship building skills

Are customer loyalty programs worth it?

Are customer loyalty programs worth it?

Seven components of a good retail experience

Seven components of a good retail experience

The importance of emotional intelligence in customer service

The importance of emotional intelligence in customer service

Three reasons why experiential retail matters

Three reasons why experiential retail matters

Top retail customer pain points and how to solve them

Top retail customer pain points and how to solve them

What is a customer journey map?

What is a customer journey map?

Customer service vs. clienteling: What's the difference?

Customer service vs. clienteling: What's the difference?

Why your retail brand should be client-centric

Why your retail brand should be client-centric

Retail Q&A with Retail Ryan - The Customer Experience

Retail Q&A with Retail Ryan - The Customer Experience

How to unlock your customers' buying motivations

How to unlock your customers' buying motivations

The best way to enhance the in-store customer experience: Five easy tips

The best way to enhance the in-store customer experience: Five easy tips

The psychology of the consumer buying experience

The psychology of the consumer buying experience

Five ways to earn repeat customers to your jewelry store | Featuring Dominion Jewelers

Five ways to earn repeat customers to your jewelry store | Featuring Dominion Jewelers

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